Terms of Use

Version v1 - October 2026

1. What CallKaro is

CallKaro lets you place calls from the app over the internet to mobile and landline numbers in India. Calls are carried by a licensed telecom/CPaaS partner. The person you call receives a normal phone call.

2. Credits

Calls use credits. 1000 credits = 1 minute of talk time, charged per second (for example 2 minutes 15 seconds = 2,250 credits). You need at least 1000 credits to start a call. Calls that are not answered, busy or failed cost nothing. Credits come from paid minute packs, rewarded video ads, the daily spin wheel and promotions. Credits have no cash value, cannot be transferred and cannot be withdrawn. Paid credits do not expire.

3. Acceptable use - strictly prohibited

You must NOT use CallKaro to: harass, threaten, stalk or abuse anyone; make fraudulent, scam, phishing or extortion calls; impersonate any person, company, bank or government body; make spam, robocalls or unsolicited marketing calls; call numbers that have asked not to be called; or break any law. We may suspend accounts, block numbers and share information with law enforcement where required by law.

4. Caller ID

Your calls show a number owned or verified by CallKaro, never a spoofed or random number. People who call that number back hear a message explaining it is used by CallKaro and how to report misuse.

5. Call recording

If you record a call, an announcement / beep is played so that both sides know the call is being recorded. You are responsible for obtaining any consent the law requires from the other person. Recordings are stored on your phone; copies held by our provider are deleted automatically after a limited period.

6. Payments and refunds

Minute packs are digital goods delivered instantly after the payment is verified. If a payment succeeds but credits are not added, contact support with the order ID and we will add the credits or refund you. Unused paid credits may be refunded within 7 days of purchase on request. If a payment is refunded or charged back, the related credits are removed from your wallet.

7. Rewards

Rewarded ads and spins are limited per day. Rewards are decided by our servers. Using emulators, automation, multiple accounts or any trick to collect rewards may lead to removal of credits and account suspension.

8. Availability

Call quality depends on your internet connection and our partners. Emergency numbers (100, 101, 102, 108, 112) and short codes cannot be dialled from CallKaro - always use your phone dialer for emergencies.

9. Account

You sign in with your email and a one-time code. You can delete your account at any time from Settings. We keep billing and call metadata for the period required by law.

10. Contact

Questions or complaints: support@yourapp.in